Pathwise

Manuals / Conflict & Collaboration / Chapter 4

B · Talk · intermediate · Week 2 · Chapter 4 of 8

The disagreement conversation

Share facts and impact. Ask for their view. Find interests under positions. End with decision or next experiment.

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Step 1 of 2

Script practice

“When X happened, impact was Y. How did you see it?”

Script practiceDrag stickies · tap for tips
Study mapDrag stickies · tap for tipsKeep it shortdrag · tap →Name the waitdrag · tap →Scope locatorsdrag · tap →Trace when stuckdrag · tap →One browser firstdrag · tap →Isolate statedrag · tap →Assert the UIdrag · tap →Retry wiselydrag · tap →Seed datadrag · tap →Close the loopdrag · tap →Keep it shortdrag · tap →Name the waitdrag · tap →Scope locatorsdrag · tap →Trace when stuckdrag · tap →One browser firstdrag · tap →Isolate statedrag · tap →Pathwise hackdrag · tap →Script practicedrag · tap →Try thisdrag · tap →Follow the dashed drag · tap →

Do this now

Role-play once with a peer OR write both sides of the dialogue.

Pro tip: If emotions spike, name it and pause — don’t push through fog.

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Chapter learning outcomes
  • Interest vs position
  • Reflective listening
  • Close cleanly

Clear these before you leave