Manuals / Conflict & Collaboration / Chapter 5

B · Talk · intermediate · ~35 min · Chapter 5 of 8

Cross-functional collaboration

Shared goals, explicit interfaces, working agreements. QA ↔ Eng ↔ Design friction is usually unclear ownership.

Path progress
63%

Step 1 of 1

Working agreement draft

Response times, how we disagree, where decisions live.

Working agreement draftDrag stickies · tap for tips
Study mapDrag stickies · tap for tipsKeep it shortdrag · tap →Name the waitdrag · tap →Scope locatorsdrag · tap →Trace when stuckdrag · tap →One browser firstdrag · tap →Isolate statedrag · tap →Assert the UIdrag · tap →Retry wiselydrag · tap →Seed datadrag · tap →Close the loopdrag · tap →Keep it shortdrag · tap →Name the waitdrag · tap →Scope locatorsdrag · tap →Trace when stuckdrag · tap →One browser firstdrag · tap →Isolate statedrag · tap →Pathwise hackdrag · tap →Working agreement drag · tap →Try thisdrag · tap →Follow the dashed drag · tap →

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Draft 5 bullets with one partner function. Get a +1.

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Chapter learning outcomes
  • Working agreements
  • Decision rights
  • Joint rituals

Clear these before you leave