Manuals / UI/UX Foundations / Chapter 3
A · Understand · beginner · Week 1 · Chapter 3 of 13
User flows & friction mapping
Map the happy path and sad paths. Boxes and arrows expose drop-off risks before pixels.
Happy path
Start → key steps → success outcome. One primary job only.
Happy pathDrag stickies · tap for tips
Do this now
Map signup → first value for subject app in FigJam.
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Chapter learning outcomes
- Flow notation
- Happy vs edge paths
- Friction scoring
- Time-on-task intuition
Clear these before you leave
Side quest
Timed task
Time yourself completing happy path. Note every hesitation >3 seconds.