Manuals / Product Thinking / Chapter 2
A · Value · beginner · Week 1 · Chapter 2 of 9
Outcomes vs output
Output = shipped features. Outcome = changed user/business behavior. Teams drown in output metrics.
Rewrite the roadmap line
“Ship dark mode” → “Reduce night-session bounce by making reading comfortable.”
Rewrite the roadmap lineDrag stickies · tap for tips
Do this now
Convert 5 feature requests into outcome hypotheses.
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Chapter learning outcomes
- Outcome examples
- Proxy metrics
- Feature factory smell
Clear these before you leave