Manuals / Problem Solving / Chapter 1
Start · beginner · ~20 min · Chapter 1 of 9
The solving trap
A wrong problem well-solved wastes weeks. The first skill is noticing when you are solving the wrong thing.
Symptom vs root
"Tests are flaky" is a symptom. "We don't isolate test data" might be the problem.
Symptom vs rootDrag stickies · tap for tips
Do this now
Take one current annoyance. Write symptom vs possible root cause.
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Chapter learning outcomes
- Solution bias
- Problem vs symptom
- Pause habit
Clear these before you leave
Side quest
Pause log
Before your next fix, write the problem in one sentence.