Manuals / Problem Solving / Chapter 2

A · Frame · beginner · ~25 min · Chapter 2 of 9

Problem cards & success tests

What / for whom / why now / how we will know it worked. If success is not observable, you cannot know when to stop.

Path progress
17%

Step 1 of 2

Fill a problem card

Problem / user / context / constraints / success test.

Fill a problem cardDrag stickies · tap for tips
Study mapDrag stickies · tap for tipsKeep it shortdrag · tap →Name the waitdrag · tap →Scope locatorsdrag · tap →Trace when stuckdrag · tap →One browser firstdrag · tap →Isolate statedrag · tap →Assert the UIdrag · tap →Retry wiselydrag · tap →Seed datadrag · tap →Close the loopdrag · tap →Keep it shortdrag · tap →Name the waitdrag · tap →Scope locatorsdrag · tap →Trace when stuckdrag · tap →One browser firstdrag · tap →Isolate statedrag · tap →Pathwise hackdrag · tap →Fill a problem cardrag · tap →Try thisdrag · tap →Follow the dashed drag · tap →

Do this now

Problem card for a real annoyance this week.

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Chapter learning outcomes
  • Problem statements
  • Constraints
  • Success tests

Clear these before you leave

Side quest

Two framings

Write two different framings for the same issue. Pick one deliberately.