Manuals / Conflict & Collaboration / Chapter 2
A · See it · beginner · Week 1 · Chapter 2 of 8
Task vs relationship conflict
Task conflict can improve decisions. Relationship conflict taxes trust. Don’t treat them the same.
Classify
Is this about the work product, the process, or the people?
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Do this now
Classify your case + 2 past conflicts. Note when relationship seeped in.
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Chapter learning outcomes
- Conflict types
- When to pause
Clear these before you leave