Manuals / Communication / Chapter 4
B · Conversations · intermediate · ~35 min · Chapter 4 of 9
Feedback with SBI
Situation, Behavior, Impact — then a clear request. Curiosity before judgment. Feedback is a gift when specific.
Write 2 SBI notes
One positive, one constructive. Behavior + impact + request.
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Draft both. Read aloud — does it sound human?
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Chapter learning outcomes
- SBI framework
- Receiving feedback
- Timing
Clear these before you leave
Side quest
Peer feedback
Give one piece of SBI feedback to a colleague this week.