Manuals / Communication / Chapter 3

A · Writing · beginner · ~30 min · Chapter 3 of 9

Async communication: Slack, email, docs

Async is default in remote teams. Write self-contained messages. Use threads. Link to docs, not walls of text.

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Step 1 of 2

Self-contained rule

Reader should not need 5 prior messages to understand yours.

Self-contained ruleDrag stickies · tap for tips
Study mapDrag stickies · tap for tipsKeep it shortdrag · tap →Name the waitdrag · tap →Scope locatorsdrag · tap →Trace when stuckdrag · tap →One browser firstdrag · tap →Isolate statedrag · tap →Assert the UIdrag · tap →Retry wiselydrag · tap →Seed datadrag · tap →Close the loopdrag · tap →Keep it shortdrag · tap →Name the waitdrag · tap →Scope locatorsdrag · tap →Trace when stuckdrag · tap →One browser firstdrag · tap →Isolate statedrag · tap →Pathwise hackdrag · tap →Self-contained ruldrag · tap →Try thisdrag · tap →Follow the dashed drag · tap →

Do this now

Fix one reply that assumes too much context.

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Chapter learning outcomes
  • Self-contained messages
  • Threading
  • Doc-first culture

Clear these before you leave

Side quest

Status doc

Write a weekly status as a doc, not a Slack novel.