Pathwise

Manuals / Bug Reporting & Advocacy / Chapter 8

B · Advocacy · intermediate · ~25 min · Chapter 8 of 9

Tone, ego, and relationships

Attack the defect, not the developer. Assume competence. Celebrate fixes. Your reputation is compounding capital.

Path progress
89%

Step 1 of 1

Rewrite heat

Remove sarcasm and absolute language from one heated comment.

Rewrite heatDrag stickies · tap for tips
Study mapDrag stickies · tap for tipsKeep it shortdrag · tap →Name the waitdrag · tap →Scope locatorsdrag · tap →Trace when stuckdrag · tap →One browser firstdrag · tap →Isolate statedrag · tap →Assert the UIdrag · tap →Retry wiselydrag · tap →Seed datadrag · tap →Close the loopdrag · tap →Keep it shortdrag · tap →Name the waitdrag · tap →Scope locatorsdrag · tap →Trace when stuckdrag · tap →One browser firstdrag · tap →Isolate statedrag · tap →Pathwise hackdrag · tap →Rewrite heatdrag · tap →Try thisdrag · tap →Follow the dashed drag · tap →

Do this now

Before/after of a comment. Prefer questions and impact.

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Chapter learning outcomes
  • Feedback hygiene
  • Public vs private
  • Credit

Clear these before you leave