Manuals / Bug Reporting & Advocacy / Chapter 7

B · Advocacy · advanced · Week 2 · Chapter 7 of 9

Negotiating fixes

Advocacy: connect bug to user/business risk, offer options (fix now / flag / monitor / defer with date). Stay curious, not adversarial.

Path progress
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Step 1 of 2

Options memo

For a contested bug: fix now / mitigate / accept risk until date.

Options memoDrag stickies · tap for tips
Study mapDrag stickies · tap for tipsKeep it shortdrag · tap →Name the waitdrag · tap →Scope locatorsdrag · tap →Trace when stuckdrag · tap →One browser firstdrag · tap →Isolate statedrag · tap →Assert the UIdrag · tap →Retry wiselydrag · tap →Seed datadrag · tap →Close the loopdrag · tap →Keep it shortdrag · tap →Name the waitdrag · tap →Scope locatorsdrag · tap →Trace when stuckdrag · tap →One browser firstdrag · tap →Isolate statedrag · tap →Pathwise hackdrag · tap →Options memodrag · tap →Try thisdrag · tap →Follow the dashed drag · tap →

Do this now

Write a short options note for one deferred bug. Share with owner.

Pro tip: Ask “what would change your mind?” — genuine curiosity.

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Chapter learning outcomes
  • Options framing
  • Data & support tickets
  • When to escalate

Clear these before you leave