Pathwise

Manuals / Basic UX Research Methods / Chapter 1

Start · beginner · ~25 min · Chapter 1 of 3

Ask better questions

Past behavior > hypotheticals. “Tell me about the last time…” beats “Would you use…?”

Path progress
33%

Step 1 of 1

Avoid leading

Don’t pitch your solution in the question. Sit in silence. Follow the story.

Avoid leadingDrag stickies · tap for tips
Study mapDrag stickies · tap for tipsKeep it shortdrag · tap →Name the waitdrag · tap →Scope locatorsdrag · tap →Trace when stuckdrag · tap →One browser firstdrag · tap →Isolate statedrag · tap →Assert the UIdrag · tap →Retry wiselydrag · tap →Seed datadrag · tap →Close the loopdrag · tap →Keep it shortdrag · tap →Name the waitdrag · tap →Scope locatorsdrag · tap →Trace when stuckdrag · tap →One browser firstdrag · tap →Isolate statedrag · tap →Pathwise hackdrag · tap →Avoid leadingdrag · tap →Try thisdrag · tap →Follow the dashed drag · tap →

Quick check

Strongest interview prompt?

Do this now

Write 5 non-leading questions for your product.

Was this step clear?
Chapter learning outcomes
  • Questions
  • Bias

Clear these before you leave