Pathwise

Manuals / Observability Basics / Chapter 7

B · Quality signals · intermediate · ~30 min · Chapter 7 of 9

Incident reading for QA

During incidents: don’t spam chat. Provide repro, scope, and customer impact. After: verify fixes and regressions.

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Shadow or simulate

Shadow or simulateDrag stickies · tap for tips
Study mapDrag stickies · tap for tipsKeep it shortdrag · tap →Name the waitdrag · tap →Scope locatorsdrag · tap →Trace when stuckdrag · tap →One browser firstdrag · tap →Isolate statedrag · tap →Assert the UIdrag · tap →Retry wiselydrag · tap →Seed datadrag · tap →Close the loopdrag · tap →Keep it shortdrag · tap →Name the waitdrag · tap →Scope locatorsdrag · tap →Trace when stuckdrag · tap →One browser firstdrag · tap →Isolate statedrag · tap →Pathwise hackdrag · tap →Shadow or simulatedrag · tap →Try thisdrag · tap →Follow the dashed drag · tap →

Example

Impact: …
Scope (who/what): …
Repro: …
Started / still occurring: …
Workaround: …
Next check I’ll run: …

Do this now

Write a perfect QA update for a fictional Sev-2 using the template.

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Chapter learning outcomes
  • Comms hygiene
  • Verification
  • Postmortem input

Clear these before you leave